Shipping policy

Last updated: 01/10/2026

Thank you for shopping with us. Please review our Shipping Policy carefully before placing an order.

All orders are fulfilled through our wholesale supplier, Weee, and shipped directly to customers from their fulfillment centers.

As a result:

Packaging, carrier selection, and shipping methods are determined by the supplier
Products ship in sealed, original packaging
Multiple items may arrive in separate packages

Orders are typically processed within 2-3 business days after payment is confirmed.
Processing time does not include transit or delivery time.
Orders are not processed or shipped on weekends or holidays.

Processing times may vary due to supplier inventory availability or high-demand periods.

We ship to select domestic and international destinations supported by our wholesale supplier.

If your address or country is unavailable at checkout, we are unable to ship to that location at this time.

Shipping rates and estimated delivery times are calculated and displayed at checkout.

Delivery timeframes are estimates only and may vary due to:

We do not guarantee delivery dates.

Our products are packaged, perishable snack items.

By placing an order, you acknowledge that:

Delivery delays may affect freshness
We are not responsible for spoilage caused by carrier delays or customs processing
Products are shipped according to the supplier’s standard food-handling and packaging practices

Refunds or replacements are issued only in accordance with our Refund & Return Policy.

For international orders:

Customers are responsible for all customs duties, taxes, VAT, and import fees
We are not responsible for packages delayed, held, refused, or destroyed by customs authorities
We do not mark orders as “gifts” or alter declared values

It is the customer’s responsibility to ensure food products are permitted for import into their country.

Please verify your shipping information carefully.

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses
Perishable items returned as undeliverable are not eligible for refunds

Once an order has been handed over to the carrier, responsibility transfers to the shipping provider.

If your order arrives damaged, contact us within 48 hours of delivery with clear photos of the product and packaging
If tracking shows “delivered” but the package cannot be located, customers must contact the carrier directly

We are not responsible for stolen packages.